Turn repeated work into skills and apps
Keep stable steps as skills, put small tools on the app desktop, and use a workflow when the path has many stages.
A conversation that works once is not the same as a team that can do it the same way every time. The upgrade is to keep the stable steps.
Skills: teach the assistant how
Inventory checks, report exports, fixed API steps. Data skills pair with predefined queries. You can also improve a skill through conversation: draft → preview → confirm.
See Skills and agents and Writing workspace skills.
Apps: small tools in the workspace
Members share apps and data. Do not force a specialist system into a small app — use a plugin app.
See Workspace apps.
When you need a specialist module or a multi-step path
- Full systems such as HR, warehouse, compliance, email, or cameras → Plugin apps
- Approvals, checks, or onboarding that someone must continue → Workflows
Next: Plugin apps · Workflows